Reference

liga365 Legal for Indonesia account access

Clear account rules, payment records and access conditions sit in one Legal page on liga365.

Account termsWallet recordsLocal-law access
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POLICY CONTACT

Legal help beside wallet status

A clear support route matters when a Legal question affects account access or a wallet record.

Account access If phone verification or a policy check stops account access, send your registered phone…
Wallet records For DANA, OVO, GoPay or QRIS questions, include the payment reference and account name.
Policy changes When you need a wording change, clarification or access correction, contact support from the…
DATA PRACTICE

How liga365 handles policy requests

We keep the Legal process practical: collect the details needed for an account or payment question, protect the account route, and record the outcome against the relevant request.

Data handling

We use account details, phone verification data and payment references to process Legal requests, connect the request to the correct account and respond to the issue you described.

Cookie choices

Cookies can support sign-in continuity and policy-page settings on your device. You can adjust browser cookie controls, though some account access steps may then require another sign-in.

Account security

Keep your password and phone access private. We use the registered account path when a Legal request concerns identity, wallet ownership or a change to account details.

Record retention

We retain request and transaction references for as long as needed to handle the Legal issue, meet applicable obligations and resolve later questions about the same account.

Who to contact

Use the account support path for policy questions rather than sending personal or payment details through an unrelated channel. Include the section name and your account phone detail.

Requesting changes

To ask for a correction, explain the inaccurate field and provide the matching account reference. We can assess changes to profile, phone or payment-record details under the Legal terms.

Legal questions about your account

These Legal answers cover the searches we hear most often before account access. They explain local eligibility, identity checks, payment records, data requests and the practical path for contacting us when a policy point needs clarification.

It covers account eligibility, phone verification, payment-record checks, data handling, cookies, retention and requests to correct account details. Access depends on local law, so read the current wording before opening an account.

Access for you depends on local law and is available only where local law permits. Your location and account details may affect eligibility, so do not continue if access is not permitted for your situation.

Phone verification connects the account to the contact detail you provide and helps us handle identity, security and policy requests. Complete that step before requesting access or changing account information.

DANA and QRIS references are matched with the account name and payment detail supplied for a request. If a record does not match, contact support with the reference so we can check the policy issue.

Yes. Send the field you believe is inaccurate through the account support path, along with your registered phone detail. We assess the request against the Legal terms before applying an approved correction.

Cookies can keep policy settings and sign-in continuity available on your device. Browser controls may remove them, but doing so can require another sign-in during account access.

Use the account support path and include the relevant Legal section, registered phone detail and any payment reference. This gives us a clear route to assess the dispute without exposing details elsewhere.

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